kinTELLI product description

Knowledge problems can be solved faster with our product called "kinTELLI"
Therefore you enter a question, choose the skills necessary for answering the question and the kinTELLI
system directs the question automatically via email to the experts in the enterprise that are best qualified. The expert answers the question and the answer will be returned to the questioner.
This process can be done very fast with the kinTELLI System.
We solve many psychological and frequently discussed problems in the area of knowledge management as:

- The user must not perform time consuming searches for experts in the enterprise.
- The user will not receive too many questions because each user can configure the number of questions he wants to receive    within one week.
- The user will not receive questions from excluded hierarchy levels since this can be configured.
- The user will not blame himself with missing knowledge because the communcition is realized 100% anonymously., that means    that the questioner does not know the responder and vice versa.
- The responder profits from his engagement since his answer will be rated by the questioner. This rating can be used for    providing incentives, bonuses or certificates. It is possible to produce statistics that show the most excellent responders within    the enterprise.kinTELLI product description 2/2
- Skill trees are build very efficiently since this process is implemented electronically.
- Question/Answer pairs that are rated positively will be saved. An expert must only be contacted if the problem has not been    solved yet.
- Experts are contactable by phone if they want.
- The automatic expert identification is very precise since it can be weighted which skills are more important and which ones less.
- Timezone problems can be solved by limiting the expert pool (company branch wide, country wide, worldwide).

Benefit

- The expert potential of the whole enterprise can be used by each employee for helping to solve the own problems.
- The power of innovation is increased.
- The time to market is reduced for new products.
- Deliveries can be done more frequently in time. This improves the customer relationship.
- Cost savings are possible through faster development of new products.
- Research center can improve its reputation by shorter innovation cycles.